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Alpine Holidays - Terms and Conditions
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Please read our Terms and Conditions carefully

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The Local Tourist Office inspectorate approves all apartments.

The apartments are all rented for a period of 7 nights from 4pm on the day of arrival until 10am on the date of departure.
The accommodation provided is only for the use of clients shown on the booking form and sub-letting, sharing or assignment is prohibited.

They are furnished and have blankets, pillows or bolsters, dishes and kitchen equipment.
Heating (during the winter season) hot and cold water and electricity are included in the price.
(NB firewood is not included)

We do not provide linen in our basic standard rental option - these maybe purchased through our Alpine Holidays Premier Package.

We do not include for end of stay cleaning and expect the apartment to be left clean and tidy at the end of your stay.

Where a television is not included in the apartment inventory, (you will be advised on your accommodation Quotation)
an aerial socket is generally provided. Televisions are available for hire locally.

On arrival keys will need to be collected as advised on your booking form or from the local address of our agent on provision of your Confirmation letter. Keys will need to be returned to the same address prior to your departure.


Booking Terms & Conditions

To reserve the apartment we require 25% of the apartment rental. This is per apartment where more than one is reserved.
Payment in full must accompany the booking form where the booking is made within 6 weeks of the departure date.

On receipt of the initial payment we will send you confirmation of your booking. In the event that the quoted accommodation has been allocated we will offer alternative comparable accommodation. If no suitable alternative is available we will refund your deposit in full.

42 days prior to your departure we require the full cost of your holiday, including equipment hire and lift passes where applicable.

Security Deposit

A separate deposit of £ 120.00 per apartment is required as security against for example, damage to the property or its' contents. This will be returned to you prior to your departure or within 2 weeks of your return home. . Where the cost of any damage exceeds the deposit we reserve the right to invoice the difference

Alpine Holidays reserve the right to make a retention from the security deposit to cover additional cleaning costs should the property be left in an unacceptable condition.

Should we not receive any payment by the due date we reserve the right to cancel the booking and reallocate the accommodation.

Cancellation Charges:

Once booking is confirmed the initial deposit is non refundable:

Cancellation more than 42 days before date of reservation you pay : Deposit
Cancellation 29-42 days before date of reservation you pay : 50% of holiday cost
Cancellation 7 -28 days before date of reservation you pay : 90% of holiday cost
Cancellation 0 - 6 days before date of reservation you pay : Total holiday cost

In the unfortunate event that you have to cancel your booking we will make every effort to reallocate
the accommodation in which case we will refund your cancellation fee less deposit and our costs for re-letting.

In the event that Alpine Holidays cancels or makes any material alteration to the holiday, we will inform the client
as soon as is reasonably practicable and will offer the client, in the case of alteration, the choice of accepting the
alteration- which must be of comparable standard- or in either case the option of a prompt and full refund of all money
paid (except insurance premiums.)

Insurance

It is a condition of our accepting your booking that you arrange a suitable insurance policy which provides
adequate cover for the activities that you and all members of your group anticipate undertaking.


Travel

Except where otherwise specifically agreed in writing Alpine Holidays do not undetake the making of any travel arrangements
whatsoever to the rental accommodation in Combloux . We are happy to give advice, without obligation. Any information will be
given in good faith with the information available to us however details must be confirmed directly between the Client and
operator concerned.

Liability

Alpine Holidays agree to use all reasonable endeavours to provide the accommodation and services as stated in the 'Confirmation of Booking' but will not be responsible if, having used all reasonable endeavours, it is unable to do so.


Waiver

Alpine Holidays will accept no responsibility or liability for loss or damage, bodily injury or illness to the client, arising in connection with this holiday. All baggage and personal possessions remain at all times and in all circumstances at the owner's risk.

Alpine Holidays accepts no liability for any loss or damage incurred or suffered by any client in connection with any mode of transport in any way arising out of the Holiday. Any client travelling in any vehicle owned or operated by Alpine holidays or one of its representatives does so entirely at their own risk.

Alpine Holidays shall not be liable for any loss or damage arising in connection with the holiday caused by any matter outside the reasonable control of Alpine Holidays including (but not limited to) Acts of God, war, terrorism, civil disturbance, strikes or other industrial action, acts of Government, failure of public services (eg. Water and electricity), failure of mechanical equipment such as boilers, electrical equipment or ski lifts, although Alpine Holidays will use due diligence to remedy such failures.

Under No circumstances shall Alpine Holidays' liability to the client exceed the amount paid by the client for the rental period.

Skiing or Snowboarding

Any tuition organised by Alpine Holidays is with qualified ESF instructors and is bound by ESF's terms and conditions. Any complaint should be made directly to the Instructor or guide.

If you ski or snowboard with any member of Alpine Holidays' staff or representative, Alpine Holidays cannot take any responsibility for injuries howsoever caused. At all times clients must use their own judgement based on their own abilities and all skiing/snowboarding is at their own risk.

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Tel: (023)92 463239 Email: sales@alpineholidays.co.uk Fax: (023)92 460302